The terms that govern use of this site.

By using this website you agree to these Terms of Service and to the Privacy Policy. If you do not agree, please do not use the site. These terms do not create a therapist–client relationship; that relationship is established separately through intake, consent, and a first session.

If you are in crisis, call or text 988 (Suicide and Crisis Lifeline). If there is immediate danger, call 911.

Counseling services are provided by a Licensed Professional Counselor in the State of Michigan and are available to clients physically located in Michigan at the time of service. If you are outside Michigan, we cannot see you for therapy regardless of where you live permanently.

You must be at least 18 years old to book services for yourself. Services for minors are booked by a parent or legal guardian.

• Booking a session requires completing the secure intake form and paying a session deposit through Stripe.
• The deposit is applied to your first session. If the practice cannot see you (outside service area, clinical fit, scheduling), the deposit is refunded in full.
• Session fees, deposit amounts, and sliding-scale policies are shown at the time of booking and in your intake paperwork.
• Confirmation and receipts are sent by email through our transactional email provider.

To hold time for every client, the practice requires at least 24 hours' notice to cancel or reschedule a session. Sessions missed without notice, or cancelled within 24 hours, may be billed at the full session rate. Specific amounts are set in your intake paperwork and may be updated from time to time.

Most sessions are delivered through telehealth. Your use of telehealth is governed by the separate Telehealth Consent, which you review and sign during intake.

When using this site you agree not to:

• Attempt to access areas of the site or data you are not authorized to view.
• Interfere with the security or operation of the site (scraping, automated abuse, penetration attempts outside an authorized program).
• Upload harmful code or content.
• Impersonate another person or misrepresent information in intake or scheduling forms.

Site content — written copy, photography, resource PDFs, and design elements — is owned by Lizanne Chisholm, LPC or licensed for use on this site. You may view and download resources for personal, non-commercial use. Please do not republish, modify, or redistribute content without written permission.

This site relies on third-party services for payments, email, hosting, and database storage. Those services have their own terms and privacy practices, which apply when you interact with them. See the Privacy Policy for the current list.

The site is provided on an "as is" and "as available" basis. While we work to keep it accurate and operational, we do not warrant that it will be uninterrupted, error-free, or that defects will be corrected.

Educational content on the site does not constitute a guarantee of any clinical outcome. Therapy outcomes depend on many factors and vary from person to person.

To the maximum extent permitted by law, Lizanne Chisholm, LPC is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the site. Nothing in these terms limits liability that cannot be limited or excluded under Michigan law or applicable professional licensing rules.

You agree to defend and hold harmless Lizanne Chisholm, LPC from claims arising out of your misuse of the site, your violation of these terms, or your violation of another person's rights.

These terms are governed by the laws of the State of Michigan, without regard to its conflict-of-laws rules. Disputes arising from these terms will be brought in courts located in Michigan, unless otherwise required by professional licensing rules.

We may update these terms as the practice evolves. The "Last updated" date at the top of the page shows when changes took effect. Continued use of the site after an update means you accept the revised terms.

Questions about these terms can be sent to contact@lizannechisholm.com or through the contact page.